Olark gets it done.
August 16, 2017

Olark gets it done.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Bronze

Overall Satisfaction with Olark

We practice all-hands support so Olark is currently being used by the entire team. We use it to talk to prospective customers and answer quick questions.
  • Telling us where customers are located
  • Saving conversations
  • Telling us the page customers came from
  • More than 1 team member cannot be signed on at a time
  • I'd like to see a history of the pages customers visited
  • The ability to convert more customers
  • The ability to immediately answer questions
I have not used other chat software
Olark is great for large websites and giving customers the opportunity to ask quick questions about products