Item: ON24
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

[It is a] very user-friendly platform with a lot of functionalities and a collaborative approach. I have been using it for webinars and find it very practical. You can select different views and options, and the Q&A session was also really handy. You can also interact directly with a specific person via the chat.

Pros and Cons

User-friendly
Functionalities
Q&A and Chat

A quick video to walkthrough the user would be useful.

Return on Investment

Increased customer engagement
Generate leads

Use Cases for Analytics Insights

Other

COVID-19 Impact

During the pandemic, the need for online events was increasing. It became really important to have a stable and good platform to host and assist webinars in order to provide the best prospects and customer experience. The online collaborative approach was also crucial during the pandemic.

Scalability

On a scale of 1-10, I would rate ON24 a 9 for overall scalability. Scaling up online experience initiatives and expanding the use of the platform across departments is really important.

Key Insights

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ON24 go as expected?

I wasn't involved with the implementation phase

Would you buy ON24 again?

Other Software Used

HubSpot CRM, LinkedIn Sales Navigator, Outreach

Likelihood to Recommend

ON24 is really appropriate to organize a webinar with several speakers and a broad audience. It is a very collaborative platform [and a] very good UX. You directly understand where and how to do certain tasks and how to collaborate. The reporting capabilities are really handy and enable us to understand better what could be improved.

A Collaborative Webinar Platform with a Good UI/UX

Overall Satisfaction with ON24