Get OnBase and hit your document management needs out of the park
November 24, 2020
Get OnBase and hit your document management needs out of the park
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnBase by Hyland
We are using OnBase by Hyland throughout our organization. The primary reason we bought it was to move from a paper patient chart to an electronic one; however, we also realized that it was powerful and flexible enough to support additional departments. It now handles our patient chart, our employees' HR records, financial department documents like AP statements, invoices, and remittance advices as well as educational content. It has handled every file type we've thrown at it, from PDFs to scanned documents to video and audio files.
- Organizing and managing myriad forms of data--I haven't met a file type I can't organize.
- Working across applications--OnBase by Hyland does particularly well integrating in with all kinds of different applications like CYMA, QuickBooks, Epic, Netsmart, and more.
- It works well with regulatory frameworks, providing data security and compliance built in with multiple different methods.
- It is really complex. This isn't something that I'd buy and implement in an hour.
- In the spirit of moving forward but staying put, I feel like they go down too many roads at one time instead of pushing towards transformational changes.
- It's complicated at times for end-users, too. You have to shut off avenues at times so they can understand how to use it.
- OnBase by Hyland has saved us multiple FTE positions by consolidating and removing paper documentation.
- OnBase by Hyland has increased our IT spend.
- OnBase by Hyland has decreased our compliance spend by automating processes we used to do manually.
Do you think OnBase delivers good value for the price?
Yes
Are you happy with OnBase's feature set?
Yes
Did OnBase live up to sales and marketing promises?
Yes
Did implementation of OnBase go as expected?
Yes
Would you buy OnBase again?
Yes