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Looking for User and Donor Friendly? OneCause is for you!
May 31, 2022

Looking for User and Donor Friendly? OneCause is for you!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

Our organization uses OneCause to support annual gala fundraisers for auction mobile-bidding support.
  • Step by step guidance to setting up your event from website to auction uploads
  • Provides on site support
  • Excellent customer care
  • Easy to use on the back end
  • Easy for donor/supporter use
  • Better training for on-site reps. I've personally worked several events with different reps nationally, most were great, but there were a few who REALLY missed the mark. They all got the job done, but a few were not easy to work with and lacked professionalism.
  • I'd like to see more capabilities for viewing photos when hosting a mobile auction. The photos we took were high quality but showed up small and reduced bidding numbers when we were unable to display the items in a covid year event.
Easy to use! Your event homepage walks you through every step of your event from start to finish.
The support is overall great, but just depends on the reps you get at your event.

Do you think OneCause delivers good value for the price?

Not sure

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OneCause go as expected?

I wasn't involved with the implementation phase

Would you buy OneCause again?

Yes

In my experience, OneCause works well for non-profit fundraising events, like large-scale galas. With website and auction item hosting, ease of mobile bidding, on-site and virtual support, exciting in-the-room fundraising capabilities (like the scoreboard), and more - OneCause creates a great experience for the donors and guests with ease. Even the least tech-savvy team members at my organization can use it with ease.