User friendly!
June 10, 2022

User friendly!

Cristina Pizano-Flores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause for special events and fundraising. My department, in particular, uses OneCause for our annual fundraiser gala, which includes a donation appeal, live auction, and wine pull. Aside from fundraising, we also use OneCause at our annual gala for registration and table organization. We do not use OneCause for table or ticket sales as our institution has the capability for this already.
  • User friendly for donors
  • Easy to organize tables
  • Straight forward set up
  • Professional staff
  • Live auction could be improved.
  • The reports page is difficult to navigate.
  • Difficult to move between reports.
  • Simplified the registration process
  • Helped keep event logistics in one place
  • Streamlined the auction process
OneCause is very user-friendly both for setup and for our donors. Before using OneCause, we would organize all the logistics and the auction without the help of auction software. OneCause has greatly simplified the process. It is easy to set up and offers a lot of resources for first-time users.
The OneCause staff is knowledgeable and willing to assist. When we have had questions, they are quick to respond and provide assistance. Our assigned event manager each year has been very good about checking in with us to make sure planning is running smoothly. Additionally, the onsite team has always been friendly and helpful. They stay with us throughout the event to address any issues that may arise.
We used Auction Star one time. It was not as user-friendly for our donors. Prior to that, we planned event logistics and auction components without any specialized software. Everything was done in Excel and Word. OneCause allowed us to organize tables, registration and auction packages a lot faster and more effectively.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

OneCause has worked great for our organization in managing special events and fundraisers. It is a great tool to organize event logistics and a great way to organize the auction components. OneCause has helped us simply plan for our fundraising gala. Aside from this, my department has not utilized OneCause in any other way.