Item: Thomson Reuters ONESOURCE
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

ONESOURCE is used for the income tax preparation for our United States income tax filings. Using OneSource has helped us move the tax preparation process in-house and have better control over data, mitigates cost and reliance on outside providers, and filed in a more timely fashion.

Pros and Cons

ONESOURCE allows for easy implementation. We were able to implement the product in a few weeks.
ONESOURCE provides detailed records that provide support for the groupings on the tax return. This will assist in providing documentation to auditors in a timely fashion.

I don't have any comments on this.

Return on Investment

By moving the tax return preparation process in-house by utilizing ONESOURCE, the company has significantly reduced the costs associated with filing the income tax returns.
ONESOURCE has given the company better control over the data.
By utilizing ONESOURCE, the company has better internal documentation that will assist in defending future audits without having to rely on outside accounting firms.

Support Rating

The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.

Key Insights

Do you think Thomson Reuters ONESOURCE delivers good value for the price?

Yes

Are you happy with Thomson Reuters ONESOURCE's feature set?

Yes

Did Thomson Reuters ONESOURCE live up to sales and marketing promises?

Yes

Did implementation of Thomson Reuters ONESOURCE go as expected?

Yes

Would you buy Thomson Reuters ONESOURCE again?

Yes

Other Software Used

Vertex Cloud

Likelihood to Recommend

ONESOURCE is well suited to help companies move the tax preparation in-house and gives companies the tools required for the tax department to succeed in filing accurate tax returns. The data upload tools have helped us significantly reduce the time required to prepare and file the tax United States tax returns.

ONESOURCE is the highest quality income tax preparation software.

Overall Satisfaction with ONESOURCE