Item: Ooma Office
Rating: 10
Author: Kirk Bruce

Use Cases and Deployment Scope

I recently switched my phone services to Ooma for my insurance agency. This move has increased my ability to be available for my customers and communicate more efficiently.

Pros and Cons

Ease of installation
Simple to use
Great customer service
Expandable

More options for the Virtual Assistant feature

Return on Investment

Saved me almost $200/month

Support Rating

I was provided excellent guidance with set up and any questions I have needed help with were answered, along with assistance to solve any issues.

Usability

It works great for my small business needs.

Key Insights

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Likelihood to Recommend

I believe Ooma is easily adaptable to an office setting similar to mine. The mobility of it allows for a lot of flexibility to keep in contact with clients.

Ooma - Exceeding my expectations!

Overall Satisfaction with Ooma Office