Item: Ooma Office
Rating: 9
Author: Chris Drew

Use Cases and Deployment Scope

I currently use the Ooma Office platform as my standalone VOIP setup. I've changed offices a few times in the past couple of years and needed a VOIP solution in case I couldn't port over a traditional phone number. Ooma Office has solved that issue for me nicely.

Pros and Cons

Cost effective
Solid call quality
Easy interface

Customer service leaves a little to be desired
Calls will randomly drop for no rhyme or reason despite having a steady internet connection

Most Important Features

Price
Reliability

Alternatives Considered

I can only speak to Ooma Office, as it was the first product I evaluated and was referred to me by someone I trust who uses it.

Key Insights

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Other Software Used

Zoho Recruit, Microsoft Teams, Indeed Resume

Likelihood to Recommend

I can only speak for myself being a solo business owner but I would think Ooma Office would work well for just about any organization that is looking for a cost-effective VOIP solution. I can't speak to its effectiveness for larger companies, as I'm just not sure.

A solid VOIP solution for a small business owner

Overall Satisfaction with Ooma Office