Ooma is great for my small business
March 14, 2022

Ooma is great for my small business

Dan McRitchie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Ooma Office is used to help our hybrid office. It makes it easy to live transfer to those working at home. There is also a voicemail to email feature that makes checking messages on the road very easy. Virtual reception helps direct phone traffic to the correct employee. Ooma Office helped keep my agency in business through the covid pandemic.
  • Live transfer.
  • Voicemail to email.
  • Virtual reception.
  • Customer service sometimes has issue.
  • Easier explanation of services.
  • Live transfer.
  • App.
  • Voicemail to email.
  • Ease of doing business.
  • Kept in contact with clients.
  • Simplified work form home.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma Office is great for someone on the go. I have the app on my phone to use when out in the field. I also am able to check my voicemails through email. I need to review the features. I have a need for some things that I'm sure they offer.

Ooma Office Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
7
Answering rules
8
Call recording
9
Call park
9
Call screening
9
Message alerts
8
Audio conferencing
8
Mobile app for iOS
10
Mobile app for Android
Not Rated