OpsRamp review
October 03, 2022

OpsRamp review

Balaji HG | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpsRamp

We are a third-party user for Opsramp and using Opsramp for managing hybrid cloud
workloads in Customer environments to address the below operational functions. ● Discovery and Monitoring
● Event and Incident Management ● Automation and Remediation ● Operating System Patching and Business problem are there where we require a new feature.
  • 3rd party integrations will be enabled for Splunk, ServiceNow, Ansible AWX, and CloudIQ at OpsRamp Cloud.
  • OpsRamp ITOM platform is provided as a Cloud (SaaS) based solution.
  • Hybrid discovery and monitoring.
  • Event and Incident Management, and Automation and Remediation.
  • Customer support.
  • New feature development.
  • Gap analysis.
  • Documentations
  • Integration is enabled for third party tool.
  • Automation
  • Remediation
Still need to improve in this area.

Do you think OpsRamp delivers good value for the price?

Yes

Are you happy with OpsRamp's feature set?

Yes

Did OpsRamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpsRamp go as expected?

I wasn't involved with the implementation phase

Would you buy OpsRamp again?

Yes

It's a good and user friendly tool.
Well suited: providing unified operations management for managing hybrid cloud
workloads in Customer environments. Less appropriate: still need improvement in customer support.