Oracle on Demand
March 15, 2018

Oracle on Demand

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Contact On Demand

It is used within my department, it allows customers to contact us via e-mail.
  • Helps with finding the right answers quickly
  • We are able to see how satisfied our customers are
  • Solution library is helpful
  • It could be more intuitive
  • Font and colors are monotonous
  • Not clear for beginner users
  • Concise reports
  • Clear commnication
  • Priorities are clear
Medium to large companies with multiple departments (i.e. Sales, Marketing, Call Center, etc.)