Item: Oracle CPQ
Rating: 8
Author: Joseph R. Sweeney

Use Cases and Deployment Scope

Part of my role in procurement was to analyze orders taken by our sales reps and project these figures into our annual budget as well as examine areas of potential growth. My role within CPQ Cloud was to access this data and communicate the findings with our executives. It allows for simple access and accurate reporting for taking orders and generating quotes.

Pros and Cons

Orders have always been accurate and we've never yet had an issue processing one
Pricing configuration allows for complex tiers within an organization's portfolio and so there are multiple options depending on your situation
Report building is simple and intuitive

Although reporting is intuitive, it could use a more robust reporting look and feel especially when it comes to graphical displays
Mobile view and approvals can be a bit wonky sometimes and need to be refreshed

Likelihood to Recommend

I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.

CPQ is definitely the 1-4-U

Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Use Cases and Deployment Scope

Pros and Cons

Likelihood to Recommend

Oracle CPQ Feature Ratings