Guided Selling through CPQ
Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
It is being used by Sales community to create quick quotes and turn them into an Order in the Ordering system. It solves the sales problem of creating manual quotes to present to a customer which used to take days. With CPQ, the turnaround time has reduced significantly.
- Guided selling with no room for error.
- Generate professional looking quote document which can be presented to the customer.
- Integration with Ordering system to seamlessly create an order.
- There is no version control available today.
- More granular level of admin logs.
- System configuration look and feel need improvement. The tree-like structure to navigate back and forth between parent and child is totally unacceptable for our Sales users. They expect the child model to open as a modal within the parent configuration.
None. CPQ is the best so I never tried to look for anything else.