Centralized Hub for Finance & Development - Oracle CPQ
March 20, 2019
Centralized Hub for Finance & Development - Oracle CPQ
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Used by almost the entire organization. Using as a hub with multiple Salesforce orgs and home grown boarding platform.
- APIs
- Centralized hub
- Seamless with Salesforce Cloud applications
- User interface design - although now seeing big improvements with JET
- Reporting - The data between Salesforce (our CRM) and Oracle CPQ need to mesh better. It should have a two-way sync for critical bits of information such as closed won and closed lost. Then the reporting would be better.
- Customer Service for support questions and as a partner to offer ideas to our problems - only show up when it is time to renew
- Salesforce CPQ (formerly SteelBrick) and Apttus Configure Price Quote
Salesforce forces one to one relationship with their CRM. We wanted one single centralized hub. Apttus wasn't robust enough overall.