Review
March 20, 2019
Review
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Oracle CPQ is currently being used by the three largest sales groups. It allows the sales team to manage pricing within the constraints required by finance.
- It supports complicated calculations for pricing.
- It allows us to adjust pricing based by sales group or partner group
- It allows us to manage one group of products and add different pricing and constraints based on the sales group or partner group
- The tables allow for updates without need IT code to be created
- The customer service support when creating issue tickets takes a long time to resolve
- The UI is not user friendly and requires a lot of clicks from the end user to navigate through the system.
- The system management is not easy to use. The tables are not easy to manage or understand