Great value added
February 12, 2021
Great value added
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle CRM
Ability to produce cims reports for customer billing and maintaining data. We automate and manage transactions related customer service and customer billing
- Centralized crm system
- Analysis for business intelligence
- Customer service, multi channel interaction
- Api stand alone and mobile interfaces
- Crm deployment
- To use the model of explicit and impicit relationships
- The big dataa and analytical capabilities improved
- Ability to use predictive models better
- Creating data driven marketing campaigns