Overall Satisfaction with Oracle CRM On Demand
Oracle CRM was used by the customer service department to respond to inquiries or requests for help from existing and potential customers.
The customer support role was much easier with Oracle CRM historic analytics. It is a completely scalable tool, so it can benefit different kinds of businesses.
The customer support role was much easier with Oracle CRM historic analytics. It is a completely scalable tool, so it can benefit different kinds of businesses.
- An insight of the customer habits
- Reliable system backed up by Oracle
- Great way to find answers quickly (time is money)
- Design of some elements could be improved (drop down menus, icons...)
- Oracle CRM does really help every business that can overcome the learning curve.
Oracle CRM is a more stable solution for your CRM needs.