Always achieving more than we can as an eCommerce business platform provider using CX Commerce
April 10, 2021
Always achieving more than we can as an eCommerce business platform provider using CX Commerce
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Modules Used
- Commerce Cloud for B2B
Overall Satisfaction with Oracle CX Commerce (formerly Oracle Commerce Cloud)
Simplistic product - Oracle CX Commerce helps even the non technical business users as it is all front end in terms of setting up the workflows for carrying out transactions for B2B purchases and retail customers. It makes the job easier in terms of tracking orders, looking up invoice details, tax information, rebate details, account plans, account payable, and account receivable. It is used by our book publishing department where we are dealing with universities for purchases of online courses and paperback books in a wholesale model of thousands.
- Multiple modes of payment.
- Daily overnight sync of data to update the accounts payable and receivable.
- Customer feedback - buying experience has never been so rich and delightful due to personalized UI's.
- Advertisements of our products.
- Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
- They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
- Revenue growth from increased paid subscription through custom pricing models.
- Connected supply chains to integrate each customer and business touchpoint for logistics workflows.
Again - Oracle's seamless interconnectivity with Databases (Oracle DBs), its CRM services or other partner CRM services, micro/macro management which are necessary for businesses to have that information at each view. In addition to these crucial factors, the content management and ability to assign various rules to each user and giving them access to each custom module as per befitting business logics, Configuration for pricing, order quotes- all these factors tilt in favor of Oracle CX Commerce.