Item: Oracle Sales
Rating: 9
Author: Alicia Sigler

Use Cases and Deployment Scope

I have worked with Oracle CX Sales in two organizations. Ever since ADCS era till now at MORPC, this solution has been a game-changer when it comes to streamlining sales processes and product pricing.

Pros and Cons

Help develop dynamic and accurate quotes and proposals.
Guide customers throughout the entire buying process.
Guide sellers which help close many deals within a short period.
Configuring products and improving collaboration with customers.

Unavailability of free trial and "freemium" version.
Lack of enough tutorials.

Return on Investment

Sales optimization and deal management enables us to close big deals.
Pricing on the other hand enables us to analyze the market and set the required standards for our products and services.
Discounting attracts more buyers.

Alternatives Considered

IBM CPQ

I prefer Oracle CX Sales rather than IBM CPQ since the latter has few capabilities and lacks robust single sign-on capabilities.

Key Insights

Do you think Oracle Sales delivers good value for the price?

Yes

Are you happy with Oracle Sales's feature set?

Yes

Did Oracle Sales live up to sales and marketing promises?

Yes

Did implementation of Oracle Sales go as expected?

Yes

Would you buy Oracle Sales again?

Yes

Usability

I give it 10 out of 10 since it has all the capabilities that I require to configure, price, and quote products and services.

Support Rating

Oracle support is knowledgeable and are readily available for 24/7/12/365 via email chats and live agents.

Likelihood to Recommend

Oracle CX Sales suits our daily selling processes (configure, price and quote) by creating a common channel that helps our sales rep and customers to engage in real-time. It has accelerated sales velocity by guiding both buyers and sellers.

Configure, Price, and Quote Products & Services with Oracle CX Sales

Modules Used

Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)