Great Out-of-the-Box Features, but Customizability is Limited.
October 11, 2019
Great Out-of-the-Box Features, but Customizability is Limited.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Dyn Email
Oracle Dyn Email is a product that is being used across our entire organization. Almost every single department in our organization sends bulk emails outside of the organization: whether it is to suppliers, investors, consumers, or website visitors. We needed an interface to efficiently manage all these composed emails, and time their delivery. Oracle Dyn Email allows us to achieve this goal.
- Setting up Oracle Dyn Email is hassle-free and easy.
- Customer Support responds quickly to our queries. They are usually able to remedy our problems and queries within the first email.
- Insightful Analytics Post-Delivery. We are able to see whether or not users decided to open up our emails, and tweak our email headers accordingly.
- Email reporting functionality is fairly basic. Would like to see more advanced analytics implemented in the future.
- UI is outdated. The look of Oracle Dyn Email hasn't been updated for a while, and it isn't very appealing to use. In addition, navigating between options is fairly slow.
- Integration with third-party email templating engines like Litmus would be nice to have.
- Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
- From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
- Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.
I have not used any other products like Oracle Dyn Email.
Do you think Oracle Dyn Email delivers good value for the price?
Yes
Are you happy with Oracle Dyn Email's feature set?
No
Did Oracle Dyn Email live up to sales and marketing promises?
Yes
Did implementation of Oracle Dyn Email go as expected?
Yes
Would you buy Oracle Dyn Email again?
Yes