IT Manager's Review

Oracle EBS is our primary enterprise application. We use SCM, Manufacturing, WMS and Financial modules across the whole organization. Ours is a manufacturing company, we manufacture industrial fabric from scratch, therefore we use the application right from defining the item in the inventory making sure unhand qty is available for sale for the order. We ship using the Oracle WMS module, invoice using Oracle AP, receive using Oracle AR, and finally post it to GL. We have minimal customization, therefore, it makes us easy for future upgrades and as well as support. When we implemented Oracle, our main intention was to have minimal customizations. As an IT leader my role is to make sure to address all production issues quickly and efficiently. When we consider any kind of ERP we have to make sure we know how to support the system. We need to decide on an in-house team or offshore support. There are always pros and cons for both options. At the end of the day, we have to make sure the option suits our budget. Another decision we have to make is about infrastructure, either to keep on-premises or moving to cloud. There are various attributes to be considered to make this decision.