Item: Oracle E-Business Suite
Rating: 7
Author: khayati jain

Use Cases and Deployment Scope

Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. It is being used by our Sales and marketing department. This Software helps us manage the entire process of Sales and Marketing from engaging with a prospect to lead generation to the opportunity to close the deal.

Pros and Cons

Managing the Customer Engagement
Track of all the activities performed
Reporting
Marketing

Should also be compatible with mobiles
Custom Reports

Return on Investment

Cost effective
Productive
Easy maintained and implemented

Alternatives Considered

SAP ERP, SAP Business One, Infor CloudSuite Business, Sage Business Cloud X3 (formerly Sage ERP X3), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) and Odoo CRM

Oracle e-business suite is better than any other ERP because it is more user-friendly and can be operated by anyone even those who don't know how to run it. Also it has better APS, allowing you to better track costs and allocate resources more efficiently. Also, it has better event management, tracking, and Reporting.

Other Software Used

SAP ERP, Sage Business Cloud X3 (formerly Sage ERP X3), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Odoo, Epicor ERP, NetSuite CRM

Likelihood to Recommend

Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.

Best Business Suite

Overall Satisfaction with Oracle eBusiness Suite