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Oracle Engagement Cloud fits all our sales needs
February 13, 2019

Oracle Engagement Cloud fits all our sales needs

Brandi Brown-Lang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Engagement Cloud (formerly Oracle Sales Cloud)

We used Oracle Engagement Cloud in the Sales and Marketing department. It helped to better manage sales opportunities through their life cycle. We knew who was doing what and who we were communicating with at all times and exactly where we were in the sales funnel with each client. This helped us to close more deals and faster.
  • Excellent task management.
  • Specific funnel tracking.
  • Very detailed organization with areas for notes, contacts, and stages of the sale.
  • I would like to see easier to customize dashboards.
  • More thorough reporting.
  • Larger knowledge base.
  • Reduced the sales cycle.
  • Eliminated duplicate sales attempts towards customers that were not interested.
  • Increased productivity by allowing marketing to send and prioritize leads to the sales team in better detail. This eliminated multiple calls and emails for information.
Oracle Engagement Cloud was the only software that was all inclusive. There is contact management, lead sharing, sales tracking, lots of various reports and a helpful dashboard that blew everyone else out of the water!
Very suitable for all stages of the sales process. Even if there isn’t a sale, the work is not lost and can be used again in the future to try to work a deal again and follow up with the lead. It works well for companies big and small!

Integrating Oracle Engagement Cloud (formerly Oracle Sales Cloud)

We did not have an actual system we were using. We had spreadsheets with information so it was very easy to get up and running and everyone was so excited about it, we all embraced it quickly.