Magic Quadrant leader never fails to impress!
October 02, 2019
Magic Quadrant leader never fails to impress!
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- Enterprise Planning Cloud
- Planning and Budgeting Cloud
- Profitability and Cost Management Cloud
Overall Satisfaction with Oracle EPM Cloud
Oracle EPM Cloud is only being used by our financial management team in our organization. The two main business problems we are using Oracle EPM Cloud to solve are to manage the performance of our enterprise and for analytics related to business intelligence. We needed a solution that was both easy-to-use and flexible to our changing demands, hence we chose Oracle EPM Cloud.
- Fast performance. Compared to Oracle EPM Cloud's competitors, we had no problems whatsoever in quickly connecting to the Cloud.
- User-friendly interface. Navigation is intuitive, and users don't have to shoot in the dark to find settings.
- Customizable and flexible to an enterprise needs. We have yet to need any external plugins/add-ons for our use cases.
- Customer support is poor. I and many of my colleagues have had awful experiences repeatedly for trying to get someone on the line for assistance.
- Abundance of software bugs. EPM Cloud is close, but not quite at the level of maturity. Much time was wasted trying to figure out whether a problem was with the software or our own configuration setup.
- Repetition and redundancy when filling out forms. I have had to cut-paste the same information multiple times for some steps in the transaction entry forms.
- Significantly reduced the amount of money we spent for the maintenance of in-house hardware.
- We now need less employees to manage the configurations of Oracle EPM Cloud.
- There have been many time savings as a whole to apply to more productive causes.
We used to use Prophix before we switched over to Oracle EPM Cloud. In general, Oracle EPM Cloud and Prophix have similar feature offerings, but Oracle EPM takes advantage of the current major leading technologies. We chose EPM Cloud since we needed to access the Cloud through a web-based client. However, I would say that Prophix out performs Oracle EPM Cloud in terms of it's customer support service and abundance of integrations.