Oracle review from an AP transaction standpoint
September 18, 2019
Oracle review from an AP transaction standpoint
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Oracle Financials Cloud
- Oracle Procurement Cloud
- Expenses
Overall Satisfaction with Oracle ERP Cloud
Currently we are in what we call phase 2 of Oracle implementation. Phase implementation started in Nov of 2015 and accounting was the first department on boarded. Currently that is the only department using Oracle ERP. I believe our HR department will be in the phase 2.
- Off the top of my head, one of the nice things I appreciate - is being able to have multiple tabs opened at the same time. It's nice to be able to move from screen to screen without having to close out and reopen. Our previous system was that way and it was a nightmare!
- I do not deal with a lot of the Oracle setups, but from the limited amount of knowledge that I do have, Oracle has a good setup.
- One of the best things is Oracle is on the cloud.
- The OCR has a tremendous amount of room for improvement. We currently experience a cumbersome amount of issues due to not having visibility in what makes to Oracle and what doesn't.
- It seems we have issues with our A\P process. Being able to research issues takes quite a bit of time because you have to go into quite a few different areas to get all the information you need to fix the issue. A one-stop shop would be nice when trying to resolve problems.
- Oracle is massive and when trying to set up rules or use workflow approvals there are so many different boxes to check. When reaching out to Oracle the documentation given to us does not always reflect all the information we need.
- The negative impact it has is losing information consistently through the OCR and we are not able to find what we are losing.
- Negative impact would be having to pay an outside company to help with the tax issues we face having Oracle.
- Positive impact - everything is visible to those who need to see it.
This is handled by the IT dept so I am unsure of other products they are trying to use with Oracle.