Oracle Hospitality OPERA - your gate for Excellence in hospitality Industry
April 29, 2021
Oracle Hospitality OPERA - your gate for Excellence in hospitality Industry
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Hospitality OPERA - Sales and Catering
Oracle Hospitality OPERA is the best communication tools in the hospitality industry for people working in Hotel Sectors. You are able to handle all guests inquires and requirements throughout thier journey starting from the initial bookings till they reach home and post stay experience.
The Software is used by all hotel departments as a communication way and in the same time keep history for all guests records and history with all related stay experience either , reservation , Profile , Financial , Sales and Catering and many other reports and details for Guests.
The Software is used by all hotel departments as a communication way and in the same time keep history for all guests records and history with all related stay experience either , reservation , Profile , Financial , Sales and Catering and many other reports and details for Guests.
- Facilitate the process of organizing the sales and catering process where you can arrange everthing related to the catering , Banquet, Conferance process and manage all financial and arrangement effectively and efficiently
- Sales and Catering Opera help to produce accurate and organized very professional and unique reports as you can analyis everything like sales report , sales matrix , compare sales YEAR ON YEAR , Month to Month so you are able to predict and evaluate your business correctly.
- By This Software you are able to arrange the internal workflow for either the managment and staff as all organized and clear.
- Financially you are able to provide both guests and premises we belong with all related data concerning events and stay.
- Able to forcast the future and decide request and demend accordignly .
- Some reports need improvement and in order to implement you have to either install extra enhancment like VISION or you have to buy Them .
- Connecting to third party extra features that require help and support in most cases very expensive or not apply .
- After Sales Experience and new feature need on site training by the company itself and not only remotly and online.
- I Experience the service with Oracle for the same product in different countries and i found the support team level is vary in both technique skills and support level.
- Run your business efficiently and controll the movement and cash flow for your property .
- Save time , paper , labor and reduce any waste of resources and financial.
- Maximuise the overall KPI and ensure the level of service
- Increase the profitability and decrease expences.
Most of the time during my hospitality journey i used Oracle Opera -Sales and catering , May be i used other software that not in the smae level like Oracle Hospitality OPERA , as the features , reports, Support , and outcome overall for oracle much better than any other application or software in the hospitality industry.
Do you think Oracle Hospitality - OPERA delivers good value for the price?
Yes
Are you happy with Oracle Hospitality - OPERA's feature set?
Yes
Did Oracle Hospitality - OPERA live up to sales and marketing promises?
Yes
Did implementation of Oracle Hospitality - OPERA go as expected?
Yes
Would you buy Oracle Hospitality - OPERA again?
Yes