Solid stable Linux distribution!
Updated February 03, 2021

Solid stable Linux distribution!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Oracle Linux

We are using Oracle Linux as our primary Linux distribution deployed for our customers, but also for testing purposes on multiple test and UAT environments. Currently it is used mainly by our department. We aim to provide commercial technical support for customers for our products, and thanks to the Oracle Linux Support program which covers Oracle Linux, we are getting assistance if needed.
  • It can be distributed without cost.
  • It provides the highest levels of security and compliance.
  • It is proven to be an enterprise-grade, high availability solution.
  • Virtualization could be configured in an easier way.
  • Linux community support could be stronger.
  • Migration from Red Hat Enterprise Linux might cause problems.
  • Oracle provides very flexible support options.
  • Our objective to reduce cost is fulfilled since it can be used and distributed free of charge.
Oracle Linux was chosen by us after we did value versus money assessment. Remarkable technical support level quality and cost were very important factors when deciding about Linux distribution in our case. The fact that we are basing many of our products on Oracle software solutions was also taken into consideration. An extensive Oracle ecosystem is a very beneficial aspect.
Definitely suitable for enterprise and for open cloud infrastructure. Use it if you want something which is easy to download and deploy. On the other hand, for non-enterprise-level software solutions, it is fine to go with other, more community-supported Linux distributions. Very good performance of Oracle software or/and hardware is provided out-of-the-box.

Oracle Linux Support

Our company has decided to go with the Oracle Linux Premier Support offer mainly due to our SLAs where we are required to provide extremely low downtime levels. Therefore we are heavily dependent on Oracle Linux high availability services support or features like Zero-downtime patching with Ksplice which allows us to patch our systems without the need to restart.




ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Quite recently we have noticed that there is a need to start mirroring our
data across geographically distributed clusters. Since we are already have Gluster Storage for Oracle Linux configured we decided to start using its geo-replication feature. However we were not up-to-date with the configuration changes that are required to enable it. After contacting Oracle Linux support team it took no more that a few hours to have our issues solved!