A Contender for Content Management
February 24, 2020

A Contender for Content Management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle WebCenter Sites

Our company has quite a few websites for different product lines. We have a relatively small IT department making it difficult for us to keep up with the influx of support requests. Once we implemented Oracle WebCenter Sites, we were able to turn over the content management to our Marketing department. Since there were daily content change requests, this has alleviated a lot of pressure on our IT department.
  • It makes content changes simple.
  • Publishing changes is a breeze.
  • Oracle should provide better documentation and tutorials.
  • There are cheaper alternatives.
  • It has alleviated some of the burden on our IT staff.
  • It has allowed our Marketing department to be more hands-on with content changes, and they have more flexibility with the types of changes and how often they make them.
Overall, Oracle WebCenter Sites has helped our company with efficiency and relieved some of the burden on our IT department. It allows people from other departments (namely Marketing) who may not be especially tech-savvy to manage and deploy content changes, categorize products on our eCommerce site, etc.

Implementation was a bit of a struggle, so be prepared. Also, as with most Oracle products, their support contracts end up being very costly over the long run.

Oracle WebCenter Sites Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
8
Admin section
8
Page templates
6
Library of website themes
7
Mobile optimization / responsive design
Not Rated
Publishing workflow
6
Form generator
7
Content taxonomy
7
SEO support
7
Bulk management
6
Availability / breadth of extensions
4
Community / comment management
Not Rated
API
5
Internationalization / multi-language
Not Rated
Role-based user permissions
7