Item: Oracle WebCenter Sites
Rating: 7
Author: Verified User

Overall Satisfaction with Oracle WebCenter Sites

Use Cases and Deployment Scope

Our company has quite a few websites for different product lines. We have a relatively small IT department making it difficult for us to keep up with the influx of support requests. Once we implemented Oracle WebCenter Sites, we were able to turn over the content management to our Marketing department. Since there were daily content change requests, this has alleviated a lot of pressure on our IT department.

Pros and Cons

Pros

It makes content changes simple.
Publishing changes is a breeze.

Cons

Oracle should provide better documentation and tutorials.
There are cheaper alternatives.

Return on Investment

It has alleviated some of the burden on our IT staff.
It has allowed our Marketing department to be more hands-on with content changes, and they have more flexibility with the types of changes and how often they make them.

Other Software Used

Oracle ERP Cloud, Oracle CPQ Cloud (BigMachines), Oracle Database, Oracle ATG Web Commerce, Oracle SQL Developer, Oracle SCM Cloud, Jira Software, Atlassian Confluence, RoboForm

Likelihood to Recommend

Overall, Oracle WebCenter Sites has helped our company with efficiency and relieved some of the burden on our IT department. It allows people from other departments (namely Marketing) who may not be especially tech-savvy to manage and deploy content changes, categorize products on our eCommerce site, etc.

Implementation was a bit of a struggle, so be prepared. Also, as with most Oracle products, their support contracts end up being very costly over the long run.

Oracle WebCenter Sites Feature Ratings

Comments

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