Orion Review
Updated April 01, 2021
Orion Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)
Orion is used by mainly just one department in our organization. A few different teams in that department all utilize Orion, primarily for similar use cases. It allows for easy alerting, monitoring, and helps with general network insights.
- Alerting.
- Great dashboards.
- Scalable, you can control how much you do/don't monitor.
- Could have more options for integration.
- Learning the terminology can take some time.
- Reduced time spent investigating.
- Greater up time.
Orion had more capabilities that were a better fit for our specific business and monitoring needs. OpManager had some good capabilities too, but required a specific edition that has a higher cost (multi-site feature). This may no longer be a requirement, I haven't researched it lately.
Do you think SolarWinds Network Performance Monitor (NPM) delivers good value for the price?
Yes
Are you happy with SolarWinds Network Performance Monitor (NPM)'s feature set?
Yes
Did SolarWinds Network Performance Monitor (NPM) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SolarWinds Network Performance Monitor (NPM) go as expected?
I wasn't involved with the implementation phase
Would you buy SolarWinds Network Performance Monitor (NPM) again?
Yes
SolarWinds NPM ROI Questions
- Price
- Product Features
- Product Usability
Feature Questions
- Saving time
- Getting alerts before things break
- Saving money
Using SolarWinds Network Performance Monitor (NPM)
8 - Our Information Technology department utilizes Orion.
2 - I'm not a part of supporting the product, so I can't speak directly to the skillset needed to maintain it.
Evaluating SolarWinds Network Performance Monitor (NPM) and Competitors
I wouldn't change anything about the evaluation or selection process.
SolarWinds Network Performance Monitor (NPM) Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
No, I am not too sure as to why we didn't as I wasn't a part of making that decision.
I have always been impressed with Orion's fast replies to support request. There isn't a particular moment that stood out to me since the replies are always coming in a timely manner.
Using SolarWinds Network Performance Monitor (NPM)
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Convenient | None |
- Monitoring
- Setting up alerts
- Learning where everything is located can be a bit of a learning curve