Importantly Easy
September 21, 2021

Importantly Easy

Megan Rotkowitz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Osano

We currently use Osano to manage our cookies on nearly 20+ websites. We use the consent manager product to sort cookies and scripts that run on these sites. Our partnership with Osano began when the CCPA was enacted and we needed a robust tool to make our sites compliant. I single-handedly use the Osano platform within my organization. The sites were initially set up with Osano nearly 2 years ago and I continue to manage the running scripts and classifications within the platform.
  • Improves the product regularly
  • Easy to manage the cookies and scripts
  • "Blocklist" feature is handy for spamy scripts still lurking on old sites.
  • [I] would like to have more details on what the scripts/cookies are for (it isn't always clear).
  • The step-by-step process of classifying scripts and saving vs. publishing is clunky and unclear.
  • Some [of the] naming conventions aren't intuitive - compliance mode, strict, passive, etc.
  • Consent management product
  • Allowing [and] disallowing scripts to run on websites
  • Customizable popup settings so the user experience can be created to best fit the website
  • + [We] haven't had any compliance issues.
  • - When adding new scripts to the website, I (me, specifically) need to remember that I'll need to classify them before the scripts will work. [It is] not streamlined for other people on my team.
  • + [There are] generally little-to-no issues, which is good.
I haven't used any other products like Osano before.

Do you think Osano delivers good value for the price?

Yes

Are you happy with Osano's feature set?

Yes

Did Osano live up to sales and marketing promises?

Yes

Did implementation of Osano go as expected?

Yes

Would you buy Osano again?

Yes

Osano is great for a full suite of websites to manage. Agencies and companies with many websites to attend to are a good match for Osano's capabilities. Websites that run a lot of cookies and scripts (aka anything WordPress) are good candidates for this service. It is also useful for managing user data, although I do not leverage that feature in my own use.