Hassle free support!!
March 04, 2020

Hassle free support!!

Fonda Hall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

I am a small operation and I rely on Outbound to publish a bi-monthly newsletter. They post on three different social media accounts for me. It saves me a lot of time and makes me look more professional as well, like an expert. The company is very affordable and they don’t pressure me into using more services.
  • They are up to date with cutting edge information, which I really appreciate.
  • They listen and respond when I have an issue.
  • They are very timely in getting a response to me when I need assistance.
  • Their web site is very user-friendly. If you need assistance, they’re always available.
  • I really can’t think of anything.
  • I get requests for appointments from the newsletter.
  • My clients comment to me how much they enjoy the information from my social media posts!
  • It is very affordable.
  • It saves me time, allowing me to do other things.
Affordability is important and OutboundEngine is affordable. I like the expertise in this field they have. I really appreciate they don’t constantly bother me trying to sell me more services, etc. Any time I have needed to call the company, their reps are always available. That means a lot.
They are very timely in their response to my needs. They are always able to quickly help me. I never feel like I’m bothering them.

Do you think OutboundEngine delivers good value for the price?

Yes

Are you happy with OutboundEngine's feature set?

Yes

Did OutboundEngine live up to sales and marketing promises?

Yes

Did implementation of OutboundEngine go as expected?

Yes

Would you buy OutboundEngine again?

Yes

I live in a smaller city, so recommending OutboundEngine to other companies that offer the same services as me won’t work because the newsletters would be identical to mine and that would not be good. If I referred a totally different business, that could work. I like OutboundEngine very much.

OutboundEngine Feature Ratings

Mobile optimization
Not Rated
Email deliverability reporting
10
List management
Not Rated
Automated sales alerts and tasks
Not Rated
Social sharing and campaigns
10