Reaching out with Outreach
October 01, 2019

Reaching out with Outreach

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

We use Outreach primarily on the sales side of our organization. There are roughly 10 of us using it to manage our sales prospect pipelines, help streamline content and messaging and how we are pitching our company to everyone, and also manage & train our sales people to be better reps and close more business.
  • Streamline messaging for all reps
  • Efficiently manage all of our prospecting
  • Good insights on how messaging works
  • Sales manager reporting
  • Leveraging AI to have smarter responses or recommended responses
  • Leveraging AI to tell us when we should or should not send a message automatically
  • Positive impact
  • I cannot imagine not having a tool like Outreach
  • If you can get everyone to adopt, it works for you
Honestly, we did look at Sales Loft. We trialed it and went down that path. While it is still a good tool and platform and does a lot similar to Outreach, when it came down to making a decision, we based our decision on a few things: 1. referrals from our other vendors, 2. ease of use, 3. pricing was fair.
Outreach is definitely well suited for the organizations with 10+ sales reps doing very similar work and tasks. I also feel like it's better suited for organizations that rely heavily on prospecting and outbound sales because Outreach does a great job of streamlining messaging and sales and ensures you're not letting items fall through the cracks.