1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Outreach Reviews
  4. User Review of Outreach
A sales person's best friend!
March 15, 2022

A sales person's best friend!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends different messages after the initial one, based on the recipient's actions. So whether it was open and not responded or not opened, etc. Those actions would trigger what the follow up message would be.
  • Tracks open rate
  • Sends follow up emails based on if the email was opened or not
  • Analytics
  • I would like more reporting
  • email cadence
  • analytics/reporting
  • It has helped me focus continually reaching out to new customers while letting the email cadence keep reaching out after my first touch.
Pardot is good as well but I found reporting lacks much more where Outreach is better for me.

Do you think Outreach delivers good value for the price?

Yes

Are you happy with Outreach's feature set?

Yes

Did Outreach live up to sales and marketing promises?

Yes

Did implementation of Outreach go as expected?

Yes

Would you buy Outreach again?

Yes

For a sales person, it works great in making my job easier when it comes to tracking and following up. When I am doing cold "calling" emails, I can send out 50 in a day if not more. What's great with Outreach is that it can do automatic following up based on the time duration I give (4 days, 1 week, 1 month, etc.) to send a follow up email and if the email was opened, it would get one email, if it wasn't a different email would be sent.