Overall Satisfaction with PagerDuty
Each time I have logged support cases, the support team has been very good, professional and very responsive.
Do you think PagerDuty delivers good value for the price?
Are you happy with PagerDuty's feature set?
Did PagerDuty live up to sales and marketing promises?
Did implementation of PagerDuty go as expected?
Would you buy PagerDuty again?
2 - Technically motivated, great communicator, patient, customer focused & friendly staff!
- On Call Schedules
- Extensions & integrations w/ Datadog, ServiceNow, Slack, Solarwinds
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Like to use
Easy to use
Technical support not required
Feel confident using
- Extensions require additional reading, as it requires effort on Pagerduty end and application end (Ex. ServiceNow, Slack, Solarwinds)