Increase Your Small Businesses Efficiency with Panda Docs!
October 14, 2022
Increase Your Small Businesses Efficiency with Panda Docs!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with PandaDoc
We use PandaDocs to send out proposals and contracts. I had used PandaDocs at another organization and valued the efficiency of sending a contract with a proposal. This increased their close rate and created a better user experience. Since deploying PandaDocs at our company, we've sent out proposals and contracts with greater ease. We're also able to have a better insight into buyer behavior as we can see when they view the contract, what pages they've spent the most time on and how quickly they view/sign.
- Analytics
- Document History
- Templates
- Robust Dashboard
- Design Capabilities within Documents
- Better Customer Experience
- Saves Time
- Customer Behavior Data
- Increased Close Rate
Realtime notifications have actually helped us better understand our customer behavior. We've been able to understand how a customer feels about the contract before signing to have better conversations around finalizing the contract. This also typically sets the tone for how our working relationship starts and gives us valuable insight into their pace and communication styles.
- Document Collaboration
- TechStack Recommendations to Clients
- Small Business Support to other Owners
PandaDocs is way easier to use on the back end. So much more capabilities and custom field options. Because of this, it makes it extremely easy for recipients to complete fields accurately. Using Adobe, we would have to upload existing documents for signature but with PandaDocs we can adjust documents directly in the platform. We love PandaDocs and it has increased our efficiency greatly.
Do you think PandaDoc delivers good value for the price?
Yes
Are you happy with PandaDoc's feature set?
Yes
Did PandaDoc live up to sales and marketing promises?
Yes
Did implementation of PandaDoc go as expected?
Yes
Would you buy PandaDoc again?
Yes
PandaDoc Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I did not need to purchase premium support.. the support team was extremely helpful and fixed my issue within minutes!
In deployment, I had an issue with adding an incorrect user email to the account and was unable to remove the user. The support team helped me disconnect and reconnect google accounts within minutes! They also checked in on my to make sure everything was operating smoothly!