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Great value and customer service
February 09, 2023

Great value and customer service

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PanTerra Streams

This was a big learning curve for us, but they were very supportive and communicative throughout the process
We enjoy the freedom and flexibility with Streams. It allows us to interoffice communicate which is super important. We also love the ability to call or text or video conference our clients. They are also great with customer service.
  • Customer Service
  • Meeting our needs as a customer
  • Flexibility
  • Ease of Set up
  • We have had trouble with the video conferencing aspect of this product and sometimes have to use another service
  • Decrease expenses
  • Reliability
  • Ease of communication within office and to clients
We have no issues contacting or getting help from customer service. They are great!
I don't know about all these capabilities. We only use phone, fax, text and video conferenceing

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

We have only used this service, and we came straight from desk top phones.