Overall Satisfaction with PanTerra Streams
We use Streams for our VoIP system. Text messaging, direct intercompany messaging, and the phone app are our favorite features this system offers.
- Customer Service.
- Customer Support.
- Ease of Use.
- The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
- I would say PanTerra Streams has brought us more reliability in that we have multiple ways clients can connect with us thanks to the SMS campaign.
Our productivity was great prior to Streams; this platform has only made it better.
Do you think PanTerra Networks delivers good value for the price?
Yes
Are you happy with PanTerra Networks's feature set?
Yes
Did PanTerra Networks live up to sales and marketing promises?
Yes
Did implementation of PanTerra Networks go as expected?
Yes
Would you buy PanTerra Networks again?
Yes
- AT&T Office@Hand
Office@Hand itself wasn't terrible. The phones they sent us were wrong, and they were unwilling to replace them with the phones we had ordered because more than 90 days had passed since the purchase. So much time had passed because we were unable to go live with their phone system for a few months.