Stable reliable VOIP system
February 15, 2023

Stable reliable VOIP system

james randolph | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • SmartBox

Overall Satisfaction with PanTerra Streams

not really hard to implement Some issues around the land lines required some work and heasd sets are a little finicky with our hardware.

I am glad that the hardware has not had a short life.
We use it to manage our phone system including Customer service lines and for internal personnel in and out of our office
  • handles calls.
  • voice messages for various situations
  • ease of transfers and use for employees
  • The interface is not particularly easy to use but customer service helps
  • This was much better then our prior solution and got us away from Comcast business.
  • System has worked well for us both from a reliability and for day to day use.
i do not admin the system much and the system is not really intuitive so customer service is key we have never had any trouble getting the support and they have always been able to help us.
we do not use messaging or file sharing through panterra

Do you think PanTerra Networks delivers good value for the price?

Not sure

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

It seems a relatively easy to use and implement We like the long life of the phones Not sure about how it is price competitively these days.