Excellent performance, stable site
Updated May 01, 2023
Excellent performance, stable site
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pantheon
We use Pantheon to host our Drupal website. We have been on Pantheon for the past 4 years and before that were using Acquia. Both have fantastic support for Drupal, but Pantheon costs much less and provides a similar level of service.
- The dashboard is well designed and simple to use
- Provision of SSL certificates and automated management at no cost!!
- Cost is reasonable for a simple site
- Account management could be improved for multisite customers
- Site performance is improved
- Lower cost compared to some of the more corporate focused vendors
Yes - Acquia, cost was a lot more, so end of contract, we migrated to Pantheon.
Pantheon dashboard is leaner and faster. Pantheon cost is lower comparatively.
Do you think Pantheon delivers good value for the price?
Yes
Are you happy with Pantheon's feature set?
Yes
Did Pantheon live up to sales and marketing promises?
Yes
Did implementation of Pantheon go as expected?
Yes
Would you buy Pantheon again?
Yes
Using Pantheon
2 - IT Sys Operations
Website content management
Website content management
1 - Infrastructure knowledge, backup and file operations and database management. Knowledge of SSL(s) and log review.
- Drupal website
- Multiple environment management
- Easy to scale up to higher platform
- Use of Dev and Test to preview updates
Evaluating Pantheon and Competitors
- Cloud Solutions
- Scalability
- Ease of Use
Cost. The annual cost of running our website on Pantheon was much lower compared to Acquia.
We might not use Drupal as our requirements do not utilize Drupal to it's max capabilities. A custom webapp would be better suited but might be more expensive.
Pantheon Implementation
- Third-party professional services
We had our website developers migrate the website.
Change management was a big part of the implementation and was well-handled - Clean up of code and modules helped us to migrate a cleaner code base to PAntheon.
Pantheon Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, this was to support our production website and we did not want to leave anything to chance.
When we were migrating to Pantheon from Acquia, the Pantheon team provided excellent on-boarding support and the platform was tuned to our site. We were grateful for a smooth migration process.
Using Pantheon
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Taking a backup, restore, download a database copy
- Distinguish Dev/Test and Live sites
- Access to logs