Everyone gets paid!
August 03, 2021

Everyone gets paid!

Nevada Mailhes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I am the only user at this time. I handle all of the accounting and human resources and payroll. My only issue, I cannot write a "note" on the memo line. Sometimes we are reimbursing someone for something specific, and I cannot note it on the check. Any other issues I have, I know I can contact Andrew and Aaron and they help me thru it.
  • Memo Line
  • More User Friendly
  • Forms to be easier to find
  • Writing a note on the memo line
  • payments that are paid once a month, I have to enter manually
  • I would like to have more access to what is written on the checks
  • I was able to create employee handbook
  • I was able to create reports for owner
  • It does help me with HR issues
When I was hired by this company, they had just signed up with Paychex Flex. I never previously used this program, but I have used a few other programs with other companies.
I am able to get everyone paid every week. So that makes everyone give it a 10.

Do you think Paychex Flex delivers good value for the price?


Are you happy with Paychex Flex's feature set?


Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?


Just a few minor features needed.
Andrew (Sales Rep) and Aaron (client account rep) are both very helpful and are right on top of things. If I need anything I can call, text or email and I always get a response right away, and they help me solve my problems no matter what time or day it is.

Paychex Flex Feature Ratings

Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Pay calculation
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management
Report builder
Pre-built reports
Ability to combine HR data with external data
New hire portal