Item: Paychex Flex
Rating: 5
Author: Ryan Chies

Use Cases and Deployment Scope

The organization I work for utilizes Paychex Flex for all employees. The main functions are employees punching in and out on their smartphones to reduce cross-contact with the main time clock. Employees also have the ability to view their PTO and retirement contributions via Paychex Flex.

Pros and Cons

Ability to punch in and out via personal cell phone.
Ability for employees to request PTO via the app.

Communicating to workforce open shifts.

Return on Investment

The flexibility for employees to punch in and out via their smartphones.

Support Rating

I have not utilized this function.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Are you happy with Paychex Flex's feature set?

Did Paychex Flex live up to sales and marketing promises?

Did implementation of Paychex Flex go as expected?

Would you buy Paychex Flex again?

Usability

The custom report function isn't very user-friendly.

Likelihood to Recommend

From my experience with Paychex Flex, I feel it accomplishes some of the basics related to an HRM system but doesn't have the robust features to mass communicate with employee-related to open shifts. Also, the report functions are not user-friendly, and hard to pull custom reports.

Paychex Flex doesn't have the muscles of other HRM systems.

Overall Satisfaction with Paychex Flex