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Paychex Flex gets the job done, forget about the rest.
December 22, 2021

Paychex Flex gets the job done, forget about the rest.

Eitan Westrich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use it to access our bi-monthly paycheck information. All paycheck and overall salary information including tax documents are saved on the platform. In addition, it tracks our Sick and Paid Vacation hours.
  • Shows all the details of my current paycheck
  • Shows previous pay rates and the dates each were changed
  • Shows breakdown of taxes that are coming out of my paycheck
  • Stores tax documents
  • Shows paycheck information from previous jobs
  • The login process can get tedious. It asks for a phone text confirmation code every time.
  • Doesn't show vacation days as days but hours.
  • The user interface could be a little more intuitive.
  • It has saved me time to tracking down my paycheck history.
  • I haven't been involved in the business decision to use Paychex but have gotten a lot out of it as an employee.
  • There's a great deal of transparency into my previous and current salary that I would not be getting from just my paycheck information. It saves time from HR giving details on salary by making them open and accessible for each employee.
I have not had experience with products similar to Paychex Flex. I'm sure there are other products out there but Paychex gets the job done well.
The login process can get frustrating at times. Overall though the platform is easy and efficient to use and look over my paycheck information. I've been able to use "forget my password" and could navigate any other issues that came up.

Do you think Paychex Flex delivers good value for the price?

Not sure

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

It is easy to use and figure out what features are available for me to explore. There's the Dashboard with current time off and pay schedule information. There's also previous pay information, profile, and 401K information all easily accessible.
Sigma, Google Drive, Zoom
Tracking payment history including from previous jobs. Showing month-to-month income amounts. It's most appropriate for setting up direct deposit, tracking current pay and [payment] history as well as seeing tax documents.

Paychex Flex Feature Ratings

7.5
Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.8
Pay calculation
9
Off-cycle/On-Demand payment
7
Benefit plan administration
6
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
8
6.8
View and generate pay and benefit information
8
Update personal information
7
View job history
7
View company policy documentation
5
6.0
Tracking of all physical assets
6
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paychex Flex

16 - All employees in the company use Paychex Flex for the payment information.
1 - We are a small company and have one individual in house who handles any payment issues or questions. He facilitated the onboarding for me when I was hired and directed me with account creation instructions for Paychex Flex. Thankfully I haven't had to bother him with payment questions since it's all available to me in Paychex.
  • Payment information
  • Tax documents
  • Tracking Sick Days and Paid Vacation Days
  • Shows current paycheck and previous paycheck amounts.
  • I'm not sure, it seems to cover all payment information that I've been interested in.
It gets the job done very well. I wasn't involved in the purchasing of Paychex Flex but am confident my company will renew.

Using Paychex Flex

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Seeing detailed paycheck information
  • Sick hours and paid vacation hours are openly displayed in the dashboard
  • Looking through previous salary amounts and dates of change.
  • Looking through tax information.
Yes, but I don't use it