Overall Satisfaction with Paycom
Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.
Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.
Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.
With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.
When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource. Paycom has been the best company decision for us!
Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.
Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.
With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.
When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource. Paycom has been the best company decision for us!
- Talent Acquisition
- Paycom provides a single system of record that does everything with cloud-based convenience. They provide tools for the entire employee life cycle. I can automate processes, gain workforce insight, and improve communication and accountability while reducing exposure to employment law violations.
- Time and Labor Management
- Paycom makes it easy to controlling labor costs, reducing time theft and eliminating errors in payroll.
- Payroll
- Paycom makes it simple to pay employees on time and accurately with expert solutions to every scenario.
- Talent Management
- Paycom links performance and compensation, which increased our employee satisfaction and retention! In Paycom’s all-in-one system, I have been able to implement fair and consistent compensation plans where performance directly impacts reward.
- HR Management
- With Paycom, we can automate processes, gain workforce insight, improve communication and accountability while reducing exposure to employment law violations. This has built a business culture that drives employee satisfaction, human capital efficiency and performance.
- I have nothing negative to say about Paycom!
- Paycom helps us make every dollar count to sustain and improve the success of our organization. With our budgetary restrictions and time restraints, everyone wears multiple hats to get the job done. Paycom offers cost-effective payroll and human capital tools in one easy-to-use application.
Paycom is the #1 HR/Payroll company!
Paycom Feature Ratings
Using Paycom
12 - Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.
Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.
Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.
Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.
Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.
3 - With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.
- Time & Labor Management
- Talent Management & Acquisition
- Payroll & HR Management
- Paycom is limitless in the unexpected and innovative ways they serve their clients. Every month a new feature is unveiled!
- Our organization will be using Paycom forever!
- When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource.
Evaluating Paycom and Competitors
No - Manual checks
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
Many current Paycom clients provided tremendously positive reviews about Paycoms expertise and efficiency in payroll and HR management support.
Implement Paycom sooner!
Paycom Implementation
- Vendor implemented
Paycom implemented the system for us.
No - Implementation was super easy. It was done in less than a day.
Not sure - N/A
- No issues were encountered during implementation.
Paycom Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Paycom's support is premium! When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient.
No - If I have questions, Paycom's support team have been amazing!
There are too many times to count! Paycom has been exception during the on-boarding process for new employees, transitioning employees, and updating and adding employee benefits.
Using Paycom
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Everything!
- Human Resource Benefits
- Payroll Services
- Government Reporting
- Employee Self-Service
- Much More!
- None
Yes - Paycom provides an exceptional mobile interface recognizing that most of us are on our phones much more than we are on our computers.