1. Home
  2. HR Management Software
  3. Paycom Reviews
  4. User Review of Paycom
Smooth ride
August 07, 2020

Smooth ride

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is used company-wide for payroll, PTO accrual, and benefits management. The mobile app is also available for employees to use and is a beneficial tool. Benefits include the ability to review current and past pay stubs, request time off, or check availability for PTO. The user may also review personal information and make changes as necessary.
  • Accrues PTO accurately.
  • Stores year end documents.
  • Time is calculated efficiently.
  • There is a 5-10 second delay when logging on to the site.
  • Hourly wages are calculated correctly with data entered.
  • Employee information is secure.
  • The website has multiple benefits, including storage of end of year documentation and current.
Easier to maneuver. The mobile app is available. More options for the user. Employee documentation was difficult to maneuver, which resulted in mistakes. The implementation of services was difficult and frustrating. Employees did not have access to the site and a mobile app was not available. Paycom is user-friendly with great staff for support.
Agents are ready and knowledgeable and eager to assist. Contacting Paycom and getting results in a timely fashion is vital for companies and Paycom excels at this.

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is well suited for any sized company. However, companies with fewer than 10 employees may want to weigh the costs versus the benefits. From previous experience as an HR Director and head of the implementation of a new product for payroll processing, the cost of payroll processing services can be large. In house payroll processing may be more economical for a smaller company. Pros and cons should be carefully weighed.

Paycom Feature Ratings

8.5
Employee demographic data
8
Workflow for transfers, promotions, pay raises, etc.
9
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.7
View and generate pay and benefit information
6
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated