Reliable and flexible
October 11, 2022
Reliable and flexible
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We use Paycom to process weekly payrolls, track time, track earnings, and run a variety of reports for various internal and external entities. Paycom does the taxes, and we set up an automatic drawdown to pay the weekly payrolls, so it makes the weekly process smooth and easy. I only know the payroll functions, but we also use it for new hires, and benefits use it for a variety of functions as well. I like Paycom because its accurate, flexible, and reliable.
- Flexibility - for example, cutting a manual check and processing it in minutes.
- Accuracy - running labor allocation reports for audits my totals always tie out.
- Knowledgeable resources - Our client representative is very helpful in explaining any questions we have and offers solutions for some issues we bring up.
- I was not a fan of the last update - although I may need to use it more. I am just finding it harder than before to locate or how to do something, whereas the previous way it was set up, it seemed it was already optimized.
- In certain times like a short holiday week, the system can appear to slow down. I am curious if it's just my large payroll or users trying to get things done.
- We are able to expand and contract the business easily since the payroll people that have been using the system for years know it well - so we are able to accomplish anything we need to. Had we not had the experience here, then we would need more resources to process the weekly work.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paycom go as expected?
I wasn't involved with the implementation phase
Would you buy Paycom again?
Yes