Paycom is an amazing tool for any company.
October 23, 2022

Paycom is an amazing tool for any company.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom has been an essential tool for our organization, helping to simplify tasks such as payroll and employee benefits. Throughout learning these processes, Paycom has been available 100% of the time for any hands-on assistance. I have also been able to utilize some of their online webinars that serve as a guide for almost every aspect of Paycom. I have learned so much in a relatively short period of time that has allowed me to simplify managing employees and their needs, submitting flawless payroll, and smoothly enrolling our employees in their benefits.
  • Great customer service.
  • Smooth comprehensive platform.
  • Serving a multipurpose within our organization.
  • Occasionally we struggle to get into contact without a dedicated specialist who would know more detail about our personal circumstances. However, Paycom seems to always have an expert standing by that can jump in when needed. Ultimately, we get great help quickly, no matter what.
  • Paycom has saved time through their hands-on experience and provided a clear understanding of how to be proficient in their software for future independence.

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is well suited for people who have little experience with HR and Payroll functionality because it simplifies what is needed. Not only that, but Paycom seems to have a representative or technology that can catch errors and will send out regular reminders or warnings when it appears something may be either missing or incorrect.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
10
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10