We've been a client of Paycom since 2002 and they have been a blessing to us over the years!
October 31, 2022

We've been a client of Paycom since 2002 and they have been a blessing to us over the years!

Taylor Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We've been a client of Paycom since 2002 and they have been a blessing to us over the years! We work on TV Broadcast towers all over the US and have employees from all over the country, who work in multiple states each year. Paycom makes it easy for us to track time through their Timekeeping system and allocate labor, per diem, mileage, etc to various States, Job #'s, Workers Comp Codes, and Tax Profiles. Their canned reports and report writers are amazing! We are easily able to do job cost imports into our accounting system making job costing a breeze! We have watched Paycom evolve over the years into the amazing product that you see today! They're constantly listening to the needs of their customers and are always open to hear ideas and suggestions that companies may have! Their development team is amazing! We would definitely recommend Paycom to anyone looking for a Payroll, Timekeeping, and HR solution!

Pros

  • Timekeeping
  • Labor Allocation
  • Tax Profiles
  • Reporting Capabilities
  • Dedicated Specialist

Cons

  • I would like the ability to add new workers comp codes in the system on the client side rather than having to have the specialist do this.
  • I would also like the ability to assign multiple Workers Comp codes to employees in one pay period, similar to the abilities we have with Tax profiles where you can also tie workers comp codes to hours on the timecard so that it will process through payroll with the right rates. We currently have a work around for this, set up through Labor Allocation however we are still having to figure rate calculations manually and subtract out the excluded OT and it does not tie back to the actual Workers Comp in Paycom or the Canned Paycom Workers Comp Reports. This would be an awesome improvement for companies who have employees constantly traveling from state to state with multiple work comp codes in a single pay period.
  • Increased Efficiency
  • Saves Time
  • Better Reporting

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom provides an excellent Payroll, Timekeeping, and HR solution. The software versatility accommodates customers from all industries.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Paycom Representative | TrustRadius Reviewer
    Paycom Representative
    (Vendor Representative) commented 2 years ago
    We're thankful for longstanding loyal clients like you who have helped and watched us improve over the years. It's great to hear all the ways Paycom has supported your organization, and we'll be sure to pass your feedback along to our team. Thank you for letting us be your payroll provider for 20 years. We're looking forward to 20 more!

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