HR all in one place!
December 30, 2022

HR all in one place!

Nicole Nance | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for our HR platform. This includes payroll, training, document housing, I-9s, performance reviews, and benefits. All of our employees use Paycom report time. Our warehouse employees use a kiosk attached to Paycom for their punch clock. We also use Paycom to track our attendance points for our attendance policy. Our recruiting, from posting a job to applicant tracking, to job offers and onboarding processes runs through Paycom. Because this tool addresses all aspects of HR, it allows us to utilize one product and keep all of our information in one place.
  • Onboarding new hires
  • time keeping options from kiosk to geofencing
  • allows you to use it on whatever scale your business needs. Just for payroll or full HR functions
  • benefit support - the EDI file team is not helpful.
  • Exception point tracking - if you change your employees schedule, it updates that schedule from their start date, not the date of the change causing point tracking issues
  • Performance Management - each year you have to create new reviews for each review group.
  • Paycom has reduced our administrative costs by allowing the employees to have more control over the changes they need to make.
  • Paycom has increased our benefit enrollment with their reminders.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

Paycom does payroll and onboarding very well. They have streamlined that process and it is their wheel house. Some of the other advanced HR functions don't flow or match to the needs of different industries. For example, communication can be done through Paycom but only via email. Most of our employees are warehouse employees who don't check email and don't have a work email. Some of the features work great on a mobile phone and others do not, so again if employees are not desk employees, doing things like enrolling in benefits can be difficult.

Paycom Feature Ratings

Employee demographic data
10
Employment history
3
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
2
Direct deposit files
10
Salary revision and increment management
4
Reimbursement management
10
Approval workflow
3
Balance details
1
Annual carry-forward and encashment
4
View and generate pay and benefit information
8
Update personal information
10
View job history
7
View company policy documentation
5
Employee recognition
3
Report builder
4
Pre-built reports
6
Performance plans
7
Performance improvement plans
8
Review status tracking
8
Review reminders
6
Multiple review frequency
2
New hire portal
9
Manager tracking tools
2
Individual goal setting
8
Performance tracking
8
Job Requisition Management
8
Company Website Posting
10
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
3