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Paycor - Switching Off After 1 Year
Updated December 12, 2022

Paycor - Switching Off After 1 Year

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

We use Paycor for Payroll, including time & attendance. We implemented it in January 2021.
  • Cheaper than others.
  • Timely remittance of payroll taxes - penalties assessed to customers.
  • Reporting function is from the early 2000's it seems.
  • Visibility into time off of other employees.

Do you think Paycor delivers good value for the price?

No

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

No

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

No

  • We have more risk with state agencies since they remit[ted] our payroll taxes late.
  • Employee experience is lacking, employees complain it's hard to use.
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - Paycor is very manual and not intuitive, so I can't say that it has saved us time. I feel like I always need to check their work behind the scenes on payroll, and they are often making back-dated adjustments to catch up tax items that changed in the past. I'm not sure what the issue is on their side - perhaps COVID related?
Paycor seems to have been built a long time ago, as some features are very outdated with their design and functionality.
I don't see Paycor's advantage over other software, outside from the fact that it's a bit cheaper. The user interface is poor, the tax payments are late, and it's difficult to see information like PTO from other teams. Perhaps other businesses can make this work for them, but for our size company it's a big issue and we will be changing off of them after one year.
Paycor maybe was a decent software back in the day, but for 2021, it seems outdated and stodgy. Also, my main issue with them is the fact that I've been fined by multiple states because Paycor remitted our payroll taxes late. It's very difficult to see who is off on PTO if they are not on your team. Also, it's difficult to create reports unless explicitly trained on it (not intuitive).

Paycor Feature Ratings

1.8
Employee demographic data
2
Employment history
2
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
3
4.6
Pay calculation
6
Off-cycle/On-Demand payment
6
Benefit plan administration
3
Direct deposit files
6
Salary revision and increment management
2
1.7
Approval workflow
3
Balance details
1
Annual carry-forward and encashment
1
5.7
View and generate pay and benefit information
6
Update personal information
5
View job history
6
View company policy documentation
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
2.7
Report builder
4
Pre-built reports
3
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Paycor Support

ProsCons
None
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
No - not that I'm aware of. Having to pay for extra support when the product has issues seems unfair

Using Paycor

ProsCons
None
Do not like to use
Difficult to use
Not well integrated
Slow to learn
Cumbersome
Lots to learn
  • Custom Payroll Reports
  • YTD data if there are any adjustments off cycle