Good value
Updated February 24, 2022

Good value

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

We use Paycor for payroll processing.
  • System administration is easy.
  • Employees love the ease of recording their worked time.
  • Easy to request and approved PTO
  • Online employee W-2s
  • Customer service is sometimes slow during peak periods, such as year-end.
  • Their report writing module is cumbersome.

Do you think Paycor delivers good value for the price?


Are you happy with Paycor's feature set?


Did Paycor live up to sales and marketing promises?


Did implementation of Paycor go as expected?


Would you buy Paycor again?


  • Increased efficiency for the finance staff and employees
  • Minimized pastor tax reporting issues
Our HR and/or payroll team has saved 1-25 hours per month. - We previously processed manual time cards, which were sometimes inaccurate. The time keeping system is easy to use and limits user-error. Payroll processing can be completed in a few minutes.
The payroll custom report section is sometimes cumbersome for the output I desire. It is not inuitive. Otherwise, the system is great.
Paycor is well-suited for companies wanting an easy payroll user experience. Companies desiring an easy custom reporting process may want to dig deeper into system ability before signing-on.

Paycor Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Approval workflow
Not Rated
Balance details
Annual carry-forward and encashment
View and generate pay and benefit information
Update personal information
View job history
Not Rated
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paycor

43 - All ministry departments, facilities , IT, admin, finance
1 - An understanding of software applications, on-boarding processes, file export processes, report generation processes
  • Time saving/efficiency
  • accuracy
  • user experience
  • We are considering interfacing with Employee Navigator for benefit management and new hire onboarding
We are very satisfied with this product. It meets our current needs. The support staff are knowledgeable and professional.

Evaluating Paycor and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
We are a church and have specific tax regulations that apply to clergy. We needed a company that had prior experience with churches.
I wouldn't change anything.

Paycor Implementation

It would be helpful to the client to have better direct access to the Paycor department that handles GL mapping.
Yes - Importing data from prior database, payroll policy development, GL mapping, admin training, user training
Change management was a big part of the implementation and was well-handled
  • GL mapping was difficult. Paycor team and in-house team experienced difficulty understanding/implementing the required 'output'.

Paycor Training

The training was easy to understand, and the Paycor tutorials are a great, easy reference.

Configuring Paycor

Paycor Support

The quality of Paycor support is great. The response delays have been frustrating, but probably unavoidable due to the pandemic and national staffing shortages.
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support cares about my success
Escalation required
Need to explain problems multiple times
Slow Initial Response
We did not feel a need to do so. Covid and staffing shortages have affected all industries, including payroll processing. I attribute the delays in Paycor response to these factors. In recent months, I have noticed faster service response times. The staff have always been knowledgeable.
Paycor provided exceptional service when I was developing different types of tiered PTO accrual.

Using Paycor

Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Payroll processing is quick and easy
  • Employees love it
  • GL mapping during implementation was very cumbersome and initially fraught with errors.
  • Staff have experienced difficulty using the phone app. I have to contact Paycor to assist them.

Paycor Reliability

We haven't needed to scale
We have not experienced any availability issues
All processes work quickly

Integrating Paycor

We have not integrated anything.
  • Employee Navigator
  • ACS Financial
Employee Navigator supports integration. ACS Financial does not.
  • File import/export