Updated February 24, 2022
Score 9 out of 10
- Time & Attendance
- Payroll & Tax Software
Overall Satisfaction with Paycor
- System administration is easy.
- Employees love the ease of recording their worked time.
- Easy to request and approved PTO
- Online employee W-2s
- Customer service is sometimes slow during peak periods, such as year-end.
- Their report writing module is cumbersome.
Do you think Paycor delivers good value for the price?
Are you happy with Paycor's feature set?
Did Paycor live up to sales and marketing promises?
Did implementation of Paycor go as expected?
Would you buy Paycor again?
- Increased efficiency for the finance staff and employees
- Minimized pastor tax reporting issues
Our HR and/or payroll team has saved 1-25 hours per month. - We previously processed manual time cards, which were sometimes inaccurate. The time keeping system is easy to use and limits user-error. Payroll processing can be completed in a few minutes.
The payroll custom report section is sometimes cumbersome for the output I desire. It is not inuitive. Otherwise, the system is great.
Paycor Feature Ratings
1 - An understanding of software applications, on-boarding processes, file export processes, report generation processes
- We are considering interfacing with Employee Navigator for benefit management and new hire onboarding
Evaluating Paycor and Competitors
It would be helpful to the client to have better direct access to the Paycor department that handles GL mapping.
Yes - Importing data from prior database, payroll policy development, GL mapping, admin training, user training
Change management was a big part of the implementation and was well-handled
The quality of Paycor support is great. The response delays have been frustrating, but probably unavoidable due to the pandemic and national staffing shortages.
Problems get solved
Kept well informed
Support cares about my success
Need to explain problems multiple times
Slow Initial Response
We did not feel a need to do so. Covid and staffing shortages have affected all industries, including payroll processing. I attribute the delays in Paycor response to these factors. In recent months, I have noticed faster service response times. The staff have always been knowledgeable.
Like to use
Easy to use
Quick to learn
Feel confident using